Got Questions?

Rental FAQ's

Everything you need to know about renting with gauridesignerstudio — from sizing and shipping to payments and returns.

1. Can we extend the rental duration?

Please inform us in advance if you wish to extend the rental period. An additional charge of 10% of the rental fee will be applicable per day for any extra days. 

2. What condition are the items in?

As a premium rental service, all garments undergo hygiene treatment after each booking to ensure they’re in excellent condition before reaching you. 

3. What if I receive an item that doesn't fit?

 We deliver the garment well before the event date, and every outfit has ample alteration margin which can be undertaken at your end. 

4. When will I get delivery?

Your dream outfit reaches your doorstep 2 days before your event within its 4-day rental window — giving you ample time for trials, last-minute adjustments, and hassle-free return preparation

5. What sizes are available?

All our dresses are designed to fit a wide range of sizes, including Small, Medium, Large, and Extra Large. 

6. Do You Show Dress On Video Call?

Yes, we can show selected outfits on video call depending on availability. 

To arrange a video call, please contact:

8302577562

7. Is Dry Cleaning Included In The Rental Price?

Yes, dry cleaning is already included in the rental price, so customers do not need to pay extra for it. 

8. What If I Product Get Damaged?

In case of damages, the company will inform you of the damages and would take specific actions on retaining the deposit after receiving product back to the warehouse.